FAQ
What is the mask made of?
Each Eve Dream mask is crafted from 100% mulberry silk, chosen for its natural softness, breathability, and ability to hold detailed embroidery without losing shape.
How do I care for my silk mask?
Hand wash in cold water with a mild detergent, or dry clean. Lay flat to dry — avoid wringing or machine drying, as this can damage the silk fibers.
Will the mask fit me?
Our masks feature an adjustable elastic strap designed to fit most head sizes comfortably. The contoured shape is built to block light without pressing on your eyes.
Do you ship internationally?
Currently we ship within the United States only.
How long does shipping take?
Orders are processed within 1–2 business days and typically arrive within 3–5 business days of shipping, depending on your location.
What’s your return policy?
We accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. See our full [Shipping & Returns] policy for details.
What if my mask arrives damaged?
Contact us within 7 days of delivery at hello@evedreamco.com with a photo, and we’ll make it right.
Can I exchange my mask for a different design?
The fastest way is to return your current mask, and once approved, place a new order for the design you’d like.
Do you offer gift packaging?
Every Eve Dream mask arrives in packaging ready to gift, no extra wrapping needed.
How do I contact you?
Email us anytime at hello@evedreamco.com — we typically respond within 1-2 business days.